Queries related to AIS, TIS, SFT Preliminary response, Response to e-campaigns or e-Verification
09:30 hrs - 18:00 hrs (Monday to Friday)
The path for logging AIS related grievances is "Efiling--> AIS tab--> this will navigate to AIS Portal--> Help menu --> Raise/View Ticket Status
TDS Reconciliation Analysis and Correction Enabling System (TRACES)Form 16, Tax Credit (Form 26AS) and other queries related to TDS statement, Form 15CA processing.
10:00 hrs - 18:00 hrs (Monday to Saturday)
Tax Information Network - NSDLQueries related to PAN & TAN application for Issuance / Update through NSDL
07:00 hrs - 23:00 hrs (All Days)
Demand Management - Tax Payer Demand Facilitation CenterFacilitation for resolution of Outstanding tax demand
Timings of DFC for receiving Inbound calls from Taxpayers -
08:00 hrs - 20:00 hrs (Monday to Friday), 09:00 hrs - 18:00 hrs (Saturday) – Except National Holidays
Timings of DFC making outbound calls to Taxpayers -
10:00 hrs - 18:00 hrs (Monday to Friday)
Inbound number (Taxpayers can call the toll-free number below)